Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Blvck Spades App (“the App”) provided by Blvck Haven Studio (“the Company”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

Definitions

  • App: Refers to the Blvck Spades mobile gaming application.
  • Company: Refers to Blvck Haven Studio, the owner and operator of the App.
  • User: Refers to any individual who accesses or uses the App.

App Description

The Blvck Spades App is a mobile gaming platform that allows users to play various versions of the Spades card game. Users can create profiles, add partners, send messages, learn how to play Spades, and participate in betting on games.

Account Creation

  • To use certain features of the app, users must create an account by providing accurate and complete information as prompted by the registration form. Users are responsible for maintaining the confidentiality of their account login information and are fully responsible for all activities that occur under their account.

Account Management

  • Users may update their account information, including email address and password, at any time through the account settings section of the app. It is the user’s responsibility to ensure that their account information is current and accurate.

Account Security

  • Users must immediately notify the company of any unauthorized use of their account or any other breach of security. The company will not be liable for any loss or damage arising from the user’s failure to comply with these security obligations.

Account Termination

  • Users may terminate their account at any time by contacting customer support at support@blvckhaven.com or through the account settings section of the app. Upon termination, the user’s right to access and use the app will immediately cease.
  • The company reserves the right to suspend or terminate user accounts at any time, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these terms.
  • Upon termination, all provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Inactive Accounts

  • The company may terminate or suspend accounts that have been inactive for an extended period. Users will be notified before such termination or suspension occurs.

Data Retention and Deletion

  • Upon termination of the account, the company may retain certain information as required by law or for legitimate business purposes. Users’ data will be handled in accordance with the privacy policy.

User Responsibilities and Conduct

Expected User Behavior

Respectful Communication

Users should communicate with others in a respectful and courteous manner. Harassment, bullying, and abusive language will not be tolerated.

Honesty and Integrity

Users are expected to provide accurate information during account registration and when reporting issues or feedback.

Cheating, exploiting bugs, or using unauthorized third-party tools to gain an advantage is strictly prohibited.

Content Appropriateness

Users must ensure that any content they share, upload, or post within the app, such as messages, images, or videos, is appropriate and does not contain offensive, discriminatory, or illegal material.

Users should not share content that infringes on the intellectual property rights of others.

Fair Play

Users should engage in fair play by following the rules and guidelines of the game. Any form of cheating, hacking, or exploiting vulnerabilities is prohibited.

Users should respect the competitive nature of the game and avoid actions that disrupt the gameplay experience for others.

Privacy and Personal Information

Users must respect the privacy of others and not share personal information (e.g., addresses, phone numbers, or email addresses) without consent.

Users should keep their account information secure and not share their login credentials with others.

Reporting Violations

Users are encouraged to report any violations of these terms and conditions, including harassment, cheating, or inappropriate content, to the app’s support team.

Users should use the reporting tools provided within the app and provide accurate and detailed information when reporting issues.

Compliance with Laws

Users must comply with all applicable local, national, and international laws and regulations while using the app.

Users should not use the app for any illegal or unauthorized purposes.

Responsible Usage

Users should use the app in a manner that does not disrupt or negatively affect the experience of other users.

Users should avoid excessive use of the app that may lead to addiction or other negative consequences.

Constructive Feedback

Users are encouraged to provide constructive feedback and suggestions to help improve the app. Feedback should be shared respectfully and through the appropriate channels.

Respect for App Moderators and Staff

Users should respect the decisions and actions of app moderators and support staff. Abusive or disrespectful behavior towards moderators or staff members will not be tolerated.

Prohibited Activities

Users agree not to engage in any of the following prohibited activities:

Cheating and Hacking

Using unauthorized cheats, exploits, automation software, bots, hacks, or any other unauthorized third-party software designed to modify or interfere with the app.

Account Sharing and Multiple Accounts

Sharing, selling, or transferring accounts to other users.

Creating multiple accounts for the same user to gain unfair advantages.

Inappropriate Content

Uploading, posting, or sharing any content that is obscene, offensive, abusive, defamatory, racist, sexist, or otherwise discriminatory or illegal.

Sharing any content that infringes upon the intellectual property rights of others.

Harassment and Abuse

Harassing, threatening, bullying, or abusing other users in any form.

Engaging in any activity that could harm or negatively affect the experience of other users.

Spamming and Unsolicited Messaging

Sending unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation.

Impersonation and Misrepresentation

Impersonating any person or entity, including, but not limited to, a company representative, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.

Exploiting Bugs and Glitches

Intentionally exploiting any bugs or glitches in the app to gain an unfair advantage or disrupt the app’s functionality.

Unauthorized Commercial Use

Using the app for any commercial purposes without prior written consent from the company, including but not limited to advertising, marketing, or selling goods or services.

Unauthorized Access

Attempting to gain unauthorized access to the app, other user accounts, computer systems, or networks connected to the app through hacking, password mining, or any other means.

Data Mining and Extraction

Using any automated system, including but not limited to robots, spiders, or offline readers, to access the app for the purpose of extracting data, monitoring app usage, or copying any part of the app.

Distribution of Malware

Uploading or distributing any viruses, worms, malware, or any other destructive code designed to interfere with the proper functioning of the app.

These prohibited activities are put in place to ensure that all users have a safe, fair, and enjoyable experience while using the app. Violation of any of these rules may result in the suspension or termination of the user’s account, as well as potential legal action.

Purchases and Payments

In-App Purchases:

  • The app may offer virtual items, enhancements, or additional content for purchase using real-world currency (“In-App Purchases”). These In-App Purchases can be acquired through the app’s virtual store.
  • Prices for In-App Purchases are displayed in the app’s store and may vary depending on the user’s location and applicable taxes.
  • In-App Purchases are not transferable and can only be used within the app.

Subscription Services

  • The app may offer subscription services that provide access to additional features or content on a recurring basis (e.g., daily, monthly, quarterly, or yearly subscriptions).
  • Subscription fees and billing cycles are clearly indicated within the app at the time of purchase.
  • By subscribing, users authorize the app to charge the designated payment method on a recurring basis until the subscription is canceled.

Payment

  • Payments for In-App Purchases and subscriptions are processed through the app store (e.g., Apple App Store, Google Play Store) associated with the user’s device.
  • Users must comply with the payment terms and conditions of the respective app store. All billing and transaction processes are handled by the app store, and the app does not directly collect or store payment information.
  • Users are responsible for any data or message rates that may apply for using the app and making purchases.

Refund Policy

  • All sales of In-App Purchases and subscriptions are final and non-refundable, except as required by law or permitted by the app store’s refund policy.
  • Users seeking refunds for purchases made through the app store must contact the app store’s customer support directly.
  • The app reserves the right to refuse refund requests that are deemed fraudulent or abusive.

Cancellation of Subscriptions

  • Users can cancel their subscriptions at any time through the settings of the respective app store or device settings.
  • Canceling a subscription will result in the loss of access to subscription-based features at the end of the current billing cycle. Users will not receive a refund for the remaining period of the subscription term.
  • Instructions for canceling subscriptions are available in the app’s help or support section.

Modification of Prices and Services

  • The app reserves the right to modify the prices of In-App Purchases and subscription services at any time. Users will be notified of any price changes in advance.
  • Continued use of the subscription service after a price change constitutes acceptance of the new pricing.
  • The app may also modify or discontinue certain features or services associated with In-App Purchases and subscriptions at any time, with or without notice.

Virtual Currency

  • If the app includes a virtual currency system, users can purchase virtual currency using real-world money to obtain virtual items within the app.
  • Virtual currency cannot be exchanged for real money or transferred between users. All sales of virtual currency are final and non-refundable.

Refund Policy

  • All sales of in-app purchases and subscriptions are final and non-refundable, except as required by law or as described in this refund policy.

Refund Eligibility

Refunds for in-app purchases and subscriptions may be considered under the following circumstances:

  • Unauthorized transactions or fraudulent purchases.
  • Technical issues or defects in the app that prevent access to purchased content or features.
  • Errors in the billing process that result in incorrect charges.

Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Change of mind or dissatisfaction with purchased content.
  • Accidental purchases that are not due to technical errors.
  • Failure to cancel a subscription before the renewal date.
  • Temporary or intermittent technical issues that do not significantly impact the overall usability of the app.

Refund Process

  • To request a refund, users must contact the customer support team within 14 days of the purchase date. Refund requests can be submitted through the app’s support section or by emailing support@blvckhaven.com
  • Users should provide detailed information about the purchase, including the transaction ID, date of purchase, and a description of the issue prompting the refund request.
  • The customer support team will review the refund request and respond within 5-7 business days. Additional information or documentation may be requested to process the refund.

App Store Refunds

  • Refunds for purchases made through third-party app stores (e.g., Apple App Store, Google Play Store) must be requested directly from the respective app store. The refund policies and procedures of the app store will apply.
  • Users can find information on requesting refunds from the app store by visiting the support section of the app store or by contacting their customer service.

Subscription Refunds

  • Subscription fees are non-refundable once the subscription period has begun. Users who cancel a subscription will retain access to the subscription content until the end of the current billing cycle, but will not receive a refund for the remaining period.
  • If a subscription is terminated by the app for violating terms and conditions, no refund will be issued for the remaining period.

Refund Decisions

  • All refund decisions are made at the sole discretion of the app’s support team. Approved refunds will be processed using the original payment method within 10-14 business days.
  • Users will be notified of the refund decision and any actions taken as a result of the request.

Policy Changes

  • The app reserves the right to modify or update this refund policy at any time. Users will be notified of any significant changes through the app or via email. Continued use of the app after changes to the refund policy constitutes acceptance of the revised terms.

Contact Information

  • For any questions or concerns regarding this refund policy, users can contact the support team at support@blvckhaven.com.

Content and Intellectual Property

Ownership of App Content and User-Generated Content

App Content Ownership

  • All content within the app, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and any other materials (collectively referred to as “App Content”), is the property of Blvck Haven Studio or its licensors.
  • The App Content is protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights. Users are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the App Content for personal, non-commercial use only.

Restrictions on App Content

  • Users may not copy, reproduce, distribute, transmit, display, perform, modify, create derivative works from, or otherwise exploit any App Content without the prior written permission of Blvck Haven Studio.
  • Users are prohibited from using any automated systems, including robots, spiders, or other tools, to access the App Content for any purpose without prior written consent from Blvck Haven Studio.

User-Generated Content Ownership

  • Users may have the ability to create, upload, post, or share content within the app, such as messages, images, videos, and other materials (collectively referred to as “User-Generated Content”).
  • By creating, uploading, posting, or sharing User-Generated Content, users grant Blvck Haven Studio and its partners a worldwide, non-exclusive, royalty-free, transferable, sub-licensable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User-Generated Content in connection with the app and Blvck Haven Studio’s business, including for promoting and redistributing part or all of the app in any media formats and through any media channels.

User-Generated Content Responsibilities

  • Users are solely responsible for their User-Generated Content and the consequences of creating, uploading, posting, or sharing it. Users affirm, represent, and warrant that they own or have the necessary licenses, rights, consents, and permissions to grant the license to Blvck Haven Studio and its partners as stated above.
  • Users must ensure that their User-Generated Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of third parties. Users agree not to upload, post, or share any content that is unlawful, defamatory, obscene, or otherwise objectionable.

Moderation and Removal of User-Generated Content

  • Blvck Haven Studio reserves the right to monitor, review, and remove any User-Generated Content at its sole discretion and without prior notice if the content violates these terms and conditions or is otherwise deemed inappropriate.
  • Users may report any User-Generated Content that they believe violates these terms and conditions by using the reporting tools provided within the app or by contacting customer support at support@blvckhaven.com.

Termination of License

  • The license granted by users to Blvck Haven Studio and its partners for User-Generated Content will continue unless and until the user removes or deletes the User-Generated Content from the app, or the user’s account is terminated.
  • Upon termination of the license, Blvck Haven Studio and its partners may retain copies of the User-Generated Content for backup, archival, or legal purposes.

Feedback and Suggestions

  • Users are encouraged to provide feedback, comments, and suggestions to improve the app. Any feedback provided by users is deemed non-confidential and non-proprietary. Blvck Haven Studio and its partners are free to use such feedback without any obligation or compensation to the user.

Guidelines on Content Usage and Intellectual Property Rights

App Content Usage

  • Users are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the app and its content for personal, non-commercial purposes only.
  • Users may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material in the app, except as follows:
    • Users may store files that are automatically cached by their web browser for display enhancement purposes.
    • Users may print or download one copy of a reasonable number of pages of the app for their own personal, non-commercial use and not for further reproduction, publication, or distribution.

Prohibited Actions

Users may not:

    • Modify copies of any materials from the app.
    • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
    • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the app.
    • Reverse engineer, decompile, or disassemble any part of the app.
    • Access or use the app for any commercial purposes without obtaining a license to do so from Blvck Haven Studio.

Trademarks

  • The company name, the app name, the company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Blvck Haven Studio or its affiliates or licensors. Users may not use such marks without the prior written permission of Blvck Haven Studio.
  • All other names, logos, product and service names, designs, and slogans on the app are the trademarks of their respective owners.

User-Generated Content

  • Users retain ownership of any intellectual property rights that they hold in the User-Generated Content they create, upload, or share within the app. However, by creating, uploading, or sharing User-Generated Content, users grant Blvck Haven Studio and it’s partners a worldwide, non-exclusive, royalty-free, transferable, sub-licensable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User-Generated Content in connection with the app and Blvck Haven Studio’s business.
  • Users are responsible for ensuring that their User-Generated Content does not infringe upon the intellectual property rights of others. Users must not upload, post, or share any content that they do not have the right to use.

Reporting Infringements

  • If users believe that any content on the app infringes upon their intellectual property rights, they should notify Blvck Haven Studio immediately by contacting customer support at support@blvckhavenstudio.com. The notification should include:
    • A description of the copyrighted work or other intellectual property that has been allegedly infringed.
    • A description of where the allegedly infringing material is located on the app.
    • A statement by the user that they have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law.
    • A statement by the user, made under penalty of perjury, that the above information in the notification is accurate and that the user is the intellectual property owner or authorized to act on the owner’s behalf.

Termination for Infringements

  • Blvck Haven Studio reserves the right to terminate or suspend the accounts of users who repeatedly infringe upon the intellectual property rights of others. This includes removing access to the app and all associated content without prior notice.

Use of Feedback

  • Any feedback, comments, or suggestions users provide to Blvck Haven Studio regarding the app are entirely voluntary. By providing feedback, users grant Blvck Haven Studio and its partners a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and otherwise exploit the feedback for any purpose.

Privacy and Data Collection

Types of Data Collected

    • Personal Information: When users create an account, use the app, or make purchases, we may collect personal information such as name, email address, phone number, and payment information.
    • Usage Data: We collect information on how users interact with the app, including gameplay statistics, in-app activity, preferences, and settings.
    • Device Information: We may collect information about the device used to access the app, including device type, operating system, IP address, and unique device identifiers.
    • Location Data: With user consent, we may collect precise geolocation data to provide location-based services or features.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity within the app and gather information about user preferences and behavior.How Data is Used
      • Account Management: To create and manage user accounts, authenticate users, and provide customer support.
      • App Functionality: To operate, maintain, and improve the app’s functionality, including gameplay experience, in-app purchases, and personalized content.
      • Communications: To send users updates, newsletters, promotional materials, and other communications related to the app. Users can opt out of promotional communications at any time.
      • Analytics and Research: To analyze user behavior and preferences to improve the app and develop new features. This includes aggregating data for research and analysis purposes.
      • Security and Fraud Prevention: To protect against unauthorized access, fraud, and other malicious activity, and to enforce our terms and conditions.
      • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Data Sharing and Disclosure

    • We do not sell or rent user data to third parties. However, we may share user data with:
      • Service Providers: Third-party vendors who assist in app operations, such as payment processors, hosting providers, and analytics services, and who are bound by confidentiality agreements.
      • Partners & Affiliates: Partners such as (but not limited to) Blvck Spades who who has granted us a license to their intellectual property and assists with marketing, promotions, innovation, and development.
      • Legal Requirements: When required by law or in response to valid legal processes, such as a subpoena or court order.
      • Protection of Rights: To protect the rights, property, or safety of Blvck Haven Studio, our users, or others, including to enforce our agreements and policies.

User Rights and Choices

    • Users have the right to access, correct, or delete their personal information by contacting customer support at support@blvckhaven.com.
    • Users can manage their privacy settings within the app and control the use of certain data collection technologies, such as cookies and location services.

Privacy Policy

Changes to Data Practices

    • We may update our data practices from time to time. Users will be notified of any significant changes through the app or via email. Continued use of the app after changes to this section constitutes acceptance of the updated terms.

Liability and Disclaimers

Limitation of Liability for App Usage

Blvck Haven Studio and its affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

      • Your access to or use of or inability to access or use the app.
      • Any conduct or content of any third party on the app.
      • Any content obtained from the app.
      • Unauthorized access, use, or alteration of your transmissions or content.

In no event will Blvck Haven Studio’s total liability exceed the amount you paid to use the app, if any, during the 12 months preceding the claim.

Disclaimers Regarding App Functionality and Third-Party Content

The app and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.

Blvck Haven Studio does not warrant that the app will be uninterrupted, secure, or free from errors, viruses, or other harmful components.

Blvck Haven Studio does not endorse, warrant, or assume responsibility for any third-party content or services available through the app.

Governing Law and Dispute Resolution

Jurisdiction and Governing Law for Resolving Disputes

These terms and conditions are governed by and construed in accordance with the laws of the United States of America and the state of Georgia, without regard to its conflict of law principles.

Any legal action or proceeding arising under or relating to these terms and conditions will be brought exclusively in the courts located in United States of America and the state of Georgia, and users consent to the jurisdiction of such courts.

Methods for Dispute Resolution

Arbitration: Any dispute, controversy, or claim arising out of or relating to these terms and conditions or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these terms, shall be determined by arbitration in Atlanta, Georgia before a single arbitrator. Arbitration shall be administered by an arbitration organization of Blvck Haven Studio’s choosing pursuant to its arbitration rules.

Mediation: Before proceeding to arbitration, the parties agree to attempt to resolve the dispute through mediation conducted by a mediation organization of Blvck Haven Studio’s choosing in Atlanta, GA. Each party shall bear its own costs and share the mediator’s fees equally.

Modifications to Terms and Conditions

How and When Users Will Be Notified of Changes to the Terms

Blvck Haven Studio reserves the right to modify or update these terms and conditions at any time. Users will be notified of significant changes through the app or via email before the changes take effect.

User’s Consent to Modified Terms

Continued use of the app after the effective date of the revised terms constitutes acceptance of the modified terms. If users do not agree to the new terms, they should discontinue use of the app and may terminate their account.

Miscellaneous

Any Other Specific Terms Unique to Your App

Beta Features: From time to time, Blvck Haven Studio may offer beta features or services to users. These beta features are provided on an “as is” basis and may contain bugs or errors. Blvck Haven Studio makes no warranties regarding the performance or stability of these beta features and disclaims any and all liability arising from their use.

Virtual Goods and Currency: Virtual goods and currency purchased or earned within the app have no real-world value and cannot be exchanged for real money. Blvck Haven Studio reserves the right to modify or discontinue virtual goods and currency at any time without notice.

Contact Information for Questions about the Terms and Conditions

For any questions or concerns about these terms and conditions, please contact Blvck Haven Studio at:

      • Email: support@blvckhaven.com
      • Mailing Address: 1075 Peachtree Street Suite 6 #570731, Atlanta GA 30309
      • Phone: 305.726.1420